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Shipping Policy

Our policy is to ship orders via UPS within 48 hours of receipt. If you have an emergency need, please let us know.

Orders outside of the lower 48 United States, including Hawaii, Alaska and APOs are shipped via U.S.Priority Mail and are invoiced to the customer at true cost with no handling fees.

Prices are subject to change without prior notice. However, we make every effort not to change prices during a calendar year.

We are not responsible for typographical errors.

PAYMENT may be made by American Express, Mastercard, or VISA credit cards. Public institutions and public service organizations may apply for credit terms. Please call and we will send you a credit application (800-462-2420).

Note that we will charge SALES TAX for orders shipped within Massachusetts unless we have on file a copy of your tax exempt or tax resale certificate.

Concealed damage should be reported to the carrier as soon as discovered and the carton and contents retained for inspection by the carrier. Claims for shortages or errors must be made to Art Supplies Wholesale within five days of receipt of the merchandise. Returns for credit or replacement must receive prior approval, and are subject to a 15% restocking fee.

Backorders will be honored at the discount level of the original order subject to future availability.